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Quality Systems Coordinator
2 months ago
About EXP
At EXP, we're driven to provide innovative solutions for the world's built and natural environments. As a team of engineers, architects, designers, scientists, creators, and a community of professionals, we bring diverse and talented people together to solve the world's most complex challenges.
Our Culture
We leverage differences, harness our entrepreneurial spirit in an employee-owned company, and believe diversity is what gives us strength. We seek sustainable results and share ambitions for each other, our clients, and the communities we serve.
About the Role
We're seeking a Quality Assurance Manager to join our team in Western Canada. As a Quality Assurance Manager, you will be responsible for leading and driving a quality culture at all levels in Western Canada, based on doing it right the first time and continuous improvement.
Key Responsibilities
- Lead and drive a quality culture at all levels in Western Canada.
- Work with the Quality Manager – Western Canada to maintain and improve our quality systems and adhere to operational best practices.
- Develop and implement the necessary updates to the quality system, standard operating procedures, and policies to meet the Professional Regulations, EXP's quality systems, and customer requirements.
- Maintain documents to support Western Canada's quarterly management review meetings.
- Participate in internal full system audits based on compliance with Western Canada policies, practices, and procedures.
- Maintain our Western Canada Professional Practice Management Plan with the review committee.
- Ensure compliance with non-conformance reporting (NCR) process by managing and monitoring the NCR database and ensuring that proper records and resolutions have been submitted.
- Continually develop and review procedures by managing and monitoring the OFI database to ensure that proper records and solutions are developed.
- Support our ISO 9001:2015 Quality Management System, Certification.
Requirements
- At least 7 years of Quality assurance and Quality control experience, preferably in an engineering consultant industry.
- Background in Consulting Engineering Business.
- Strong knowledge of construction quality management standards, processes, and tools.
- Excellent leadership and interpersonal skills with the ability to communicate and collaborate effectively with multi-work practice teams.
- Analytical mindset with a keen eye for detail and problem-solving abilities.
- Demonstrated ability to work in a fast-paced, dynamic environment while managing multiple scope simultaneously.
- Strong organizational skills with a focus on meeting deadlines and delivering results.
- Knowledge on ISO and CSA.
- Experience in risk identification and management, change management, and continuous improvement strongly preferred.
- Must have prior experience in developing and maintaining QMS, product conformity, materials management systems, and general knowledge of Project and Construction Management.
- Ability to communicate effectively, both oral and written, coupled with an ability to develop and sustain cooperative working relationships.
- Proven skill set in the identification, analysis, and resolution of issues and challenges with a commitment to taking decisive action.
- Intermediate to advanced skills in Excel, Word, and other Microsoft Office programs and other manufacturing software.
- Strong attention to detail.
- Proven ability to communicate effectively with employees at all levels.
- Asset ISO 9001:2015 Auditor Training.
