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Customer Support Specialist

2 months ago


Montreal, Quebec, Canada Savers Value Village Full time

Position: Customer Support Specialist

Welcome to our organization.

We are a leading for-profit retailer specializing in high-quality, gently used apparel, accessories, and household goods. Our operational model emphasizes sustainability by promoting the reuse of items, offering communities an eco-friendly shopping alternative, and reducing waste in landfills. Additionally, we partner with over 100 non-profit organizations by acquiring donated goods, thus providing them with financial support for their community initiatives.

With more than 300 locations operating under various brands, including Value Village and Savers, we are committed to making a positive impact.

Role Overview:

Customer Support Specialists at Value Village are dedicated to delivering exceptional service to our customers, donors, and colleagues. We offer both full-time and part-time roles for Customer Support Specialists.

What You Can Anticipate:

  • Embrace diversity within our inclusive team.
  • Be part of a company whose mission and business model contribute positively to the environment and local communities.
  • Opportunities for career advancement with plans for store growth and ongoing professional development.

What We Offer:

  • Thorough onboarding and training programs.
  • Access to Savers University for continuous learning and development.
  • Comprehensive benefits including group health insurance, life insurance, retirement contributions, paid time off, and mental health support services.