Store Operations Manager

4 weeks ago


Ottawa, Ontario, Canada Zesty Market Full time

Job Title: Store Operations Manager

Job Summary: We are seeking a highly motivated and organized Store Operations Manager to join our team at Zesty Market. As a Store Operations Manager, you will be responsible for overseeing the daily operations of our convenience stores, ensuring that they are running smoothly and efficiently.

Key Responsibilities:

  • Direct and control daily operations, including managing staff, inventory, and customer service.
  • Evaluate daily operations to identify areas for improvement and implement changes as needed.
  • Plan and organize daily operations, including scheduling staff and managing inventory.
  • Study market research and trends to determine consumer demand and potential sales volumes.
  • Determine merchandise and services to be sold, and implement price and credits policies.
  • Locate, select, and procure merchandise for resale.
  • Develop and implement marketing strategies to increase sales and customer engagement.
  • Plan budgets and monitor revenues and expenses.
  • Determine staffing requirements and oversee payroll administration.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Conduct performance reviews and supervise office and volunteer staff.

Requirements:

  • 16-20 years of experience in retail management.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Valid driver's license and willingness to travel.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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