Store Operations Manager

3 weeks ago


Ottawa, Ontario, Canada Zesty Market Full time
Job Summary

Zesty Market is seeking a highly motivated and organized Store Operations Manager to oversee the daily operations of our convenience stores. As a key member of our team, you will be responsible for ensuring the smooth operation of our stores, managing staff, and driving sales growth.

Key Responsibilities
  • Direct and control daily store operations, including managing staff, inventory, and customer service.
  • Evaluate store performance and implement strategies to improve sales and customer satisfaction.
  • Plan and organize store layouts, merchandise displays, and promotional activities.
  • Study market research and trends to determine consumer demand and competitor activity.
  • Determine merchandise and services to be sold, and implement pricing and credit policies.
  • Locate, select, and procure merchandise for resale, and develop and implement marketing strategies.
  • Plan budgets and monitor revenues and expenses, and determine staffing requirements.
  • Resolve issues that may arise, including customer complaints and supply shortages.
  • Oversee payroll administration and conduct performance reviews.
  • Supervise office and volunteer staff, and ensure a safe and secure work environment.
Requirements
  • 1-2 years of experience in retail management or a related field.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A chance to work with a leading retailer and contribute to the success of our business.


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