Current jobs related to Customer Experience Manager - Vancouver, British Columbia - Victoria's Secret
-
.gif)
Customer Experience Manager
3 weeks ago
Vancouver, British Columbia, Canada City of Vancouver Full timeJob Title: Customer Experience ManagerLocated in the heart of Vancouver, we are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for designing and implementing solutions that elevate the customer experience across various channels.Main Responsibilities:Lead the development of...
-
Customer Experience Manager
1 month ago
Vancouver, British Columbia, Canada EightSix Network Full timeJob Title: Customer Experience ManagerJob Summary:The Customer Experience Manager will be responsible for leading a team of customer support and order execution associates to deliver exceptional customer experiences across commercial and retail customers in Canada. This role will focus on executing strategic imperatives to drive best-in-class customer...
-
Customer Experience Manager
1 month ago
Vancouver, British Columbia, Canada EightSix Network Full timeJob Title: Customer Experience ManagerJob Summary:The Customer Experience Manager will be responsible for leading a team of customer support and order execution associates to deliver exceptional customer experiences across commercial and retail customers in Canada. This role will focus on executing strategic imperatives to drive best-in-class customer...
-
Customer Experience Manager
4 weeks ago
Vancouver, British Columbia, Canada City of Vancouver Full timeJob Title: Customer Experience ManagerAt the City of Vancouver, we are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our IT, Digital Strategy & 311 department, you will be responsible for leading the development and implementation of customer experience strategies that drive business value and improve service...
-
Customer Experience Manager
4 weeks ago
Vancouver, British Columbia, Canada City of Vancouver Full timeJob Title: Customer Experience ManagerAt the City of Vancouver, we are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our IT, Digital Strategy & 311 department, you will be responsible for leading the development and implementation of customer experience strategies that drive business value and improve service...
-
Customer Experience Manager
2 months ago
Vancouver, British Columbia, Canada EightSix Network Full timeAbout the RoleThe Customer Experience Manager will be responsible for leading a team of customer support professionals in delivering exceptional customer experiences across Canada. This individual will be accountable for executing against strategic imperatives related to best-in-class customer experience, ensuring all touchpoints specific to customer order...
-
Customer Experience Manager
2 months ago
Vancouver, British Columbia, Canada EightSix Network Full timeAbout the RoleThe Customer Experience Manager will be responsible for leading a team of customer support professionals in delivering exceptional customer experiences across Canada. This individual will be accountable for executing against strategic imperatives related to best-in-class customer experience, ensuring all touchpoints specific to customer order...
-
Customer Experience Manager
4 weeks ago
Vancouver, British Columbia, Canada Victoria's Secret Full timeCustomer Experience Manager Job DescriptionAbout the Role:The Customer Experience Manager is a key member of the store leadership team, responsible for delivering exceptional customer experiences and driving top-line sales. This role requires a values-based leader who can coach and develop the sales floor team, manage performance, and maintain operational...
-
Customer Experience Manager
4 weeks ago
Vancouver, British Columbia, Canada Victoria's Secret Full timeCustomer Experience Manager Job DescriptionAbout the Role:The Customer Experience Manager is a key member of the store leadership team, responsible for delivering exceptional customer experiences and driving top-line sales. This role requires a values-based leader who can coach and develop the sales floor team, manage performance, and maintain operational...
-
Customer Experience Manager
1 month ago
Vancouver, British Columbia, Canada City of Vancouver Full timeJob Title: Customer Experience ManagerAt the City of Vancouver, we are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our IT, Digital Strategy & 311 department, you will be responsible for leading the development and implementation of customer experience strategies that drive business value and improve service...
-
Customer Experience Manager
1 month ago
Vancouver, British Columbia, Canada City of Vancouver Full timeJob Title: Customer Experience ManagerAt the City of Vancouver, we are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our IT, Digital Strategy & 311 department, you will be responsible for leading the development and implementation of customer experience strategies that drive business value and improve service...
-
Customer Experience Manager
4 weeks ago
Vancouver, British Columbia, Canada City of Vancouver Full timeJob Title: Customer Experience ManagerAt the City of Vancouver, we are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our IT, Digital Strategy & 311 department, you will be responsible for leading the development and implementation of customer experience strategies that drive business value and improve service...
-
Customer Experience Manager
4 weeks ago
Vancouver, British Columbia, Canada City of Vancouver Full timeJob Title: Customer Experience ManagerAt the City of Vancouver, we are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our IT, Digital Strategy & 311 department, you will be responsible for leading the development and implementation of customer experience strategies that drive business value and improve service...
-
Customer Experience Manager
3 weeks ago
Vancouver, British Columbia, Canada EightSix Network Full timeJob Title: Customer Experience ManagerAt EightSix Network, we are seeking a highly skilled Customer Experience Manager to join our team. This is a unique opportunity to lead a team of customer support and order execution associates, ensuring exceptional customer experiences across Canada.Key Responsibilities:Manage and develop a team of customer support and...
-
Customer Experience Manager
2 months ago
Vancouver, British Columbia, Canada EightSix Network Full timeJob Title: Customer Experience ManagerAt EightSix Network, we are seeking a highly skilled Customer Experience Manager to join our team. This is a unique opportunity to lead a team of customer support and order execution associates, ensuring exceptional customer experiences across commercial and retail channels in Canada.Key Responsibilities:Manage and...
-
Customer Experience Manager
2 months ago
Vancouver, British Columbia, Canada EightSix Network Full timeJob Title: Customer Experience ManagerAt EightSix Network, we are seeking a highly skilled Customer Experience Manager to join our team. This is a unique opportunity to lead a team of customer support and order execution associates, ensuring exceptional customer experiences across commercial and retail channels in Canada.Key Responsibilities:Manage and...
-
Customer Experience Manager
3 weeks ago
Vancouver, British Columbia, Canada Victoria's Secret Full timeCustomer Experience ManagerA Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to drive top-line sales. This role reports to the Store Manager.Key Responsibilities:Lead the sales floor and coach and develop the team to achieve sales goals.Manage performance, payroll, and...
-
Customer Experience Manager
4 weeks ago
Vancouver, British Columbia, Canada EightSix Network Full timeJob Title: Customer Experience ManagerJob Summary:We are seeking an experienced Customer Experience Manager to join our team at EightSix Network. The successful candidate will be responsible for managing and developing a team that will handle both commercial and retail customers across Canada.Key Responsibilities:Manage customer support and order execution...
-
Customer Experience Manager
4 weeks ago
Vancouver, British Columbia, Canada EightSix Network Full timeJob Title: Customer Experience ManagerJob Summary:We are seeking an experienced Customer Experience Manager to join our team at EightSix Network. The successful candidate will be responsible for managing and developing a team that will handle both commercial and retail customers across Canada.Key Responsibilities:Manage customer support and order execution...
-
Customer Experience Manager
1 month ago
Vancouver, British Columbia, Canada Bureau Veritas Group Full timeCustomer Experience ManagerBureau Veritas Canada is seeking a highly skilled Customer Experience Manager to join our Business Development team. As a key member of our team, you will be responsible for driving a successful and seamless client experience throughout the customer life cycle.Key Responsibilities:Account management and assist with opportunities...
Customer Experience Manager
2 months ago
The Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to drive top-line sales. This role reports to the Store Manager and is responsible for leading the sales floor, coaching and development of the team, performance management, and selling.
Key Responsibilities- Drive and grow top-line sales by leading the sales floor and coaching the team.
- Develop and implement strategies to improve customer satisfaction and drive customer loyalty.
- Review business reports and insights to take immediate and deliberate action to achieve results.
- Select and develop direct reports to the next level and create an environment where people do their best work.
- Monitor and track progress, incorporating feedback into decision-making.
- Link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
- Influence cross-functional partners in informal and formal settings to get things done.
- Possess a passion for the Victoria's Secret brand.
- Have experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
- Be able to improve customer satisfaction and drive customer loyalty.
- Have a sense of self-awareness with an interest in seeking feedback to improve and develop.
- Have experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
- Be able to monitor/track progress and incorporate feedback into decision-making.
- Have proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
- Have experience with influencing cross-functional partners in informal and formal settings to get things done.
- Be able to work nights, weekends, and a flexible schedule.
- Be able to stand for long periods and frequently bend, kneel, and lift.
- Be able to use technology (headsets, mobile devices, computers).
- Have 3+ years of retail leadership experience.
The estimated range of compensation for this role is $24.85 - $34.60 per hour. Your actual compensation will be determined by a number of relevant factors, including but not limited to your specific skills, experience, and geographic location.
