Strategic Operations Business Analyst

22 hours ago

Canada Navacord Full time
Job Overview

We are seeking a highly skilled Strategic Operations Business Analyst to join our team at Navacord. This role will play a pivotal part in streamlining day-to-day business operations, overseeing project management, and facilitating communication between internal teams and external stakeholders.

Key Responsibilities:
  • Business Operations
    • Analyze and assess current business processes to identify opportunities for optimization and efficiency.
    • Develop and maintain documentation related to business workflows, policies, and procedures.
    • Assist in day-to-day operations by providing insights to improve operational performance and client satisfaction.
    • Coordinate with various departments to ensure seamless integration of processes across the company.
  • Data Analysis & Reporting
    • Conduct business analysis to support decision-making processes and develop data-driven strategies.
    • Compile and analyze data to provide actionable insights that support operational goals.
    • Prepare financial, operational, and performance reports as needed.
    • Respond to ad-hoc insights requests from our stakeholders/business partners by pulling and analyzing data.
  • Project Management
    • Manage and oversee business projects from initiation to completion, ensuring timely delivery and adherence to budgets.
    • Collaborate with cross-functional teams to define project scope, objectives, and deliverables.
    • Monitor project progress, identify potential issues, and implement solutions to mitigate risks.
    • Prepare and present regular project status reports to management and stakeholders.
  • Stakeholder Management
    • Serve as a liaison between business units, IT, and external partners to gather requirements and ensure projects align with business objectives.
    • Facilitate clear communication across departments to drive alignment on project goals and operational priorities.
    • Manage relationships with key stakeholders to ensure expectations are met.
    Requirements:
    • Bachelor's degree in Business Administration, Finance, Economics, or a related field.
    • 3-5 years of experience in business analysis, project management, or operations, ideally within the insurance or financial services industry.
    • Strong understanding of insurance brokerage operations, including claims processing, underwriting, and policy management (preferred).
    • Excellent analytical, problem-solving, and decision-making skills.
    • Ability to communicate complex data clearly to stakeholders.
    • Proficiency in project management tools (e.g., Asana, Trello, Microsoft Project) and data analysis tools (e.g., Excel, EPIC, Power BI).
    • Proficiency in Microsoft Office Suite (Excel, Access, Word, PowerPoint).
    • Exceptional organizational, communication and interpersonal skills, with the ability to collaborate with multiple teams.
    • Ability to manage multiple projects and deadlines in a fast-paced environment.
    • PMP or CBAP certification (preferred but not required).
    Compensation and Benefits

The estimated annual salary for this position is $80,000-$110,000, depending on qualifications and experience. Additionally, Navacord offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and professional development opportunities.

At Navacord, we value diversity, equity, and inclusion. We encourage applications from individuals with diverse backgrounds and perspectives. If you require accommodation during the application process, please let us know and we will work with you to meet your needs.

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