Strategic Business Insights Specialist
1 day ago
Upshop is a leading provider of Total Store Operations solutions for the Grocery and C-Store markets. Our AI-powered SaaS platform connects Fresh, Center, eCommerce, and DSD department operations to deliver a simplified, smarter store experience.
We help retailers like you achieve significant improvements in sales, shrink, food safety, and sustainability across their entire store network. With 450+ retail chain accounts trusting our software in over 50k+ stores, 35 countries, and 3 continents, we're committed to empowering your success.
Job OverviewThe Business Intelligence Data Analyst plays a crucial role in transforming raw data into actionable insights that drive strategic decision-making. If you have strong presentation and relationship-building skills, this might be the perfect opportunity for you.
You'll work closely with cross-functional teams, leveraging data visualization tools, statistical methods, and storytelling techniques to identify trends, opportunities, and performance improvements.
Main Responsibilities- Data Analysis & Reporting:
- Collect, process, and analyze large data sets to uncover hidden patterns and insights.
- Create and maintain dashboards, reports, and visualizations using tools like Power BI, Domo, and Excel.
- Business Intelligence Development:
- Design and implement BI solutions that support organizational goals and objectives.
- Collaborate with data science and data engineering teams to ensure data accuracy and integrity.
- Stakeholder Collaboration:
- Partner with stakeholders to understand business needs and translate them into analytical requirements.
- Present findings and recommendations to leadership, customers, and other teams in a clear, concise manner.
- Performance Monitoring:
- Track key performance indicators (KPIs) and metrics to measure business performance.
- Conduct root-cause analysis to address operational challenges or inefficiencies.
- Continuous Improvement:
- Identify opportunities for process improvements and propose data-driven solutions.
- Stay up-to-date on industry trends, emerging BI tools, and best practices.
To succeed in this role, you'll need:
- Bachelor's degree in Computer Science, Mathematics, Statistics, Economics, or a related field.
- Master's degree a plus, but not required.
- At least 2 years of experience in a data analytics, BI, or similar role.
- Proven experience with BI tools such as Tableau, Power BI, Looker, or similar platforms.
- Prior experience with Domo is highly desirable.
You should have:
- Proficiency in BI platforms and data visualization tools.
- Hands-on experience with cloud-based data platforms (e.g., AWS, Azure, Google Cloud).
- Advanced SQL skills for querying and managing complex datasets.
- Strong understanding of database management, big data technologies, and data governance principles.
- Knowledge of machine learning and predictive analytics is a plus.
In addition to technical skills, you should possess:
- Strong problem-solving and critical-thinking abilities.
- Deep understanding of how to interpret business needs and translate them into actionable data insights.
- Excellent communication and storytelling skills to convey insights to non-technical audiences.
- Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Competitive salary: $80,000 - $110,000 per year, depending on experience.
Employer-matched 401(K) plan.
Attractive paid time off policy.
Career growth and development opportunities.
Home office support set-up.
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