Resident Experience Coordinator

1 week ago


Vancouver, British Columbia, Canada Sunrise Senior Living Full time
Opportunity Overview

Sunrise Senior Living is seeking a talented Memory Care Program Director to join our team. As a key member of our leadership team, you will have the opportunity to make a meaningful impact on the lives of older adults and their families.

About the Position

The successful candidate will be responsible for leading the development and implementation of programs to promote resident engagement and well-being, collaborating with the activities and volunteer coordinator, and partnering with the resident care director to ensure residents' clinical needs are addressed.

  • Lead the development and implementation of programs to promote resident engagement and well-being
  • Collaborate with the activities and volunteer coordinator to ensure a variety of activities are available throughout the day
  • Partner with the resident care director to ensure residents' clinical needs are addressed
Key Responsibilities

The Memory Care Program Director will be responsible for the following key areas:

  • Resident Care and Programs: Develop and lead programs to promote resident engagement and well-being, collaborate with activities and volunteer coordinator, and partner with resident care director
  • Quality Assurance and Regulatory Compliance: Ensure compliance with federal, state, and local laws and regulations, develop plans of action to correct identified deficiencies
  • Financial Management: Assist in the presentation of Sunrise's products and services, understand and manage department budget
  • Training, Leadership and Team Member Development: Manage department, including recruiting, hiring, supervising, training, coaching, and disciplining
Qualifications

To be considered for this role, you must have:

  • College degree preferred
  • One year supervisory experience, including experience in dementia care, hiring staff, coaching, counseling, performance management, and daily operations supervision
  • Ability to handle multiple priorities, delegate assignments, and possess written and verbal skills for effective communication


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