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Branch Manager

2 months ago

Old Toronto, Ontario, Canada Fairstone Financial Inc. Full time

Are you looking for a rewarding career in financial services? Fairstone Financial Inc. is hiring a full-time Branch Manager in our Toronto branch. If you're seeking a role with a growing business that involves developing new business opportunities, maintaining client relationships, and empowering team members, this could be the position for you.

Job Duties and Responsibilities

Reporting to the District Manager, Fairstone Branch Managers are responsible for the following:

  • Leading the overall success of the branch by maintaining and optimizing branch profitability.
  • Growing the business by developing new opportunities and supporting client acquisition through multiple channels.
  • Creating a best-in-class customer experience by creating a welcoming environment for our customers and ensuring all their needs are met.
  • Implementing a people strategy that attracts, retains, and develops talent.
  • Driving accountability and coaching team members to achieve operational, developmental, and customer experience expectations.
  • Leading any change initiatives and ensuring all relevant information is cascaded to their teams.
  • Ensuring high employee engagement and developing individual development plans.
  • Ensuring all activities are conducted in compliance with governing regulations, internal policies, and procedures.
  • Maintaining a high degree of confidentiality of client information and complying with policies on customer confidentiality.
  • Acting as a Fairstone ambassador in local communities and projecting a positive company image.

Qualifications

  • College diploma preferred (BS/BA with coursework in Business).
  • Three to five years of directly related work experience in finance industry sales (consumer finance industry preferred) or three to five years of previous management experience.
  • Excellent interpersonal and customer relationship building skills.
  • Strong communication skills to communicate with all levels of employees, managers, and customers.
  • Demonstrated effective verbal, written, and listening skills.
  • Be a self-starter, proactive, and display initiative.
  • Ability to work flexible hours in a fast-paced environment and manage multiple priorities.

WE ARE PROUD TO BE: A leading provider of financial services in Canada.

Fairstone Financial Inc. is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.