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Operations Director

4 weeks ago

Richmond, British Columbia, Canada Esso Full time
Job Overview

As an Operations Director at Esso, you will play a crucial role in ensuring the smooth day-to-day operations of our retail stores. This is an exciting opportunity to join a dynamic team and take on new challenges.

Key Responsibilities
  • Plan and organize daily store operations to meet customer needs and expectations
  • Manage a team of staff members, providing guidance and support to ensure they are equipped to handle their roles effectively
  • Analyze market trends and consumer behavior to identify opportunities for growth and improvement
  • Determine the range of products and services offered in-store, balancing customer demand with business objectives
  • Develop and implement marketing strategies to drive sales and engagement
  • Prepare and manage budgets, monitoring revenues and expenses to optimize profitability
  • Resolve issues that may arise, including customer complaints, supply chain disruptions, and staff performance concerns
Requirements
  • A minimum of 2 years' experience in a similar role, preferably in a retail environment
  • Strong leadership and communication skills, with the ability to motivate and guide a team
  • Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions
  • Knowledge of market trends and consumer behavior, with the ability to adapt strategies accordingly
Benefits
  • Competitive salary: $60,000 - $80,000 per year, depending on experience
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A supportive and collaborative work environment, with opportunities to build strong relationships with colleagues and customers
Why Join Us?

At Esso, we value our employees and offer a range of benefits to support their well-being and success. As an Operations Director, you will have the opportunity to work with a dynamic team, develop your skills and knowledge, and contribute to the growth and success of our organization.