Membrane Replacement Manager

2 weeks ago


Oakville, Ontario, Canada Veolia Full time

Veolia Water Technologies & Solutions is a leading provider of water recovery, treatment, and reuse solutions.

The estimated annual salary for this role is $80,000-$110,000 depending on experience and location.

About the Role:

This position involves managing existing Membrane Replacement Agreements (MRAs) in North America and developing new operations/forecasting processes to support growth. Key responsibilities include:

  • Developing and implementing strategies for MRA contract opportunities with sales and commercial engineering teams.
  • Working closely with Services, Insight, and technical support teams to ensure customer needs are met and contract deliverables are provided.
  • Maintaining forecasts of membrane replacements needed for factory production planning.
  • Engaging project management teams in the execution of membrane replacement events as required.
  • Ensuring accurate annual invoicing for active contracts.
  • Monitoring and updating annual contract financial performance and forecasting.
  • Coordinating customer feedback meetings to provide input.
  • Acting as a customer advocate to motivate internal teams to meet customer requirements and prioritize their satisfaction.

Key Skills and Qualifications:

To succeed in this role, you will need:

  • Ability to multitask on several concurrent projects.
  • Familiarity with SAP and other business productivity tools and platforms.
  • Strong communication skills to work effectively with internal groups and customers.
  • Attention to detail and perseverance.
  • Experience in customer relationship management and a degree in an engineering/science discipline or related technical field.

About Veolia:

Veolia is committed to diversity and gives equal consideration to all applications without discrimination. We strive to provide superior technology, design, quality, service, and application support to our customers.



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