Client Care Representative

5 days ago


Ottawa, Ontario, Canada Haventreebank Full time

About the Role:

We are seeking a highly skilled and organized Bilingual Client Care Representative to join our team. As a key member of our servicing function, you will be responsible for providing exceptional customer service, ensuring timely responses to client inquiries, and maintaining accurate records.

Key Responsibilities:

  • Provide clerical and administrative support to the customer service function, including welcome calls, property tax notices, and insurance notices.
  • Promptly receive and redirect incoming calls, retrieve voicemail messages, and ensure adequate property insurance is maintained at all times.
  • Action notices for lapsed and/or cancelled insurance policies daily, following set guidelines and procedures.
  • Maintain excellent customer service via phone, email, and mail, establishing relationships and following up in a timely manner on outstanding issues.
  • Maintain accurate and detailed notes, updating customer data in the servicing platform.
  • Familiarize yourself with company compliance policies and procedures, ensuring all AML/ATF requirements are met.
  • Provide administrative support, including scanning, printing, and faxing of customer service, insurance, and tax letters.

Requirements:

  • A college diploma or equivalent.
  • At least 1 year of experience in a financial services or banking environment.
  • Comfortable with repetitive tasks and able to multi-task.
  • Proficient in Microsoft Office and comfortable working in a paperless environment.
  • Strong interpersonal communication and listening skills with the ability to build relationships.
  • Ability to set priorities, remain disciplined, and organize workload through time management.
  • Bilingual (English/French) with strong French language skills (both written and verbal) is a requirement.


  • Ottawa, Ontario, Canada Equitable Life of Canada Full time

    Bilingual Client Care Representative (French/English)Ottawa, ON, CanadaReq #2691Wednesday, February 26, 2025At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key...


  • Ottawa, Ontario, Canada Equitable Life of Canada Full time

    Wednesday, February 26, 2025At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff....


  • Ottawa, Ontario, Canada Access Corp Full time

    We Are AccessAccess is the largest privately-held records and information management (RIM) services provider worldwide, with operations across the United States, Canada, Central and South America. Access helps companies manage and activate their critical business information to make them more efficient and more compliant through offsite storage and...


  • Ottawa, Ontario, Canada Saint Elizabeth Health Care Full time

    About This RoleThis Comprehensive Client Care Nurse position offers an exciting opportunity to join our team of dedicated healthcare professionals. As a key member of our community care team, you will provide high-quality care to clients in their own homes, working collaboratively with other healthcare professionals to deliver comprehensive support services.


  • Ottawa, Ontario, Canada Saint Elizabeth Health Care Full time

    As a Service Coordinator at Saint Elizabeth Health Care, you will have the opportunity to make a meaningful impact on the lives of our clients.Responsibilities will include coordinating client care, providing schedule planning support, and maintaining accurate client records.Your excellent communication skills and adaptability will enable you to thrive in...

  • Care Provider

    7 days ago


    Ottawa, Ontario, Canada Saint Elizabeth Health Care Full time

    Key ResponsibilitiesThe key responsibilities of this role include:Providing high-quality patient care, including assessments, care planning, and implementationWorking collaboratively with other healthcare professionals to ensure seamless delivery of servicesDeveloping and maintaining effective relationships with clients, families, and healthcare...


  • Ottawa, Ontario, Canada Purity Life Health Products LP Full time

    As an industry leader in environmental solutions, Natural Purity is looking for Client Representatives to join our team.The Client Representative is responsible for the brand and market presence of a well-established environmental solutions company and establishing and continuing relationship development with our customers. Additionally, the Client...


  • Ottawa, Ontario, Canada Purity Life Health Products LP Full time

    As an industry leader in environmental solutions, Natural Purity is looking for Client Representatives to join our team.The Client Representative is responsible for the brand and market presence of a well-established environmental solutions company and establishing and continuing relationship development with our customers. Additionally, the Client...

  • Client Representative

    3 weeks ago


    Ottawa, Ontario, Canada Natural Purity Full time

    As an industry leader in environmental solutions, Natural Purity is looking for Client Representatives to join our team.The Client Representative is responsible for the brand and market presence of a well-established environmental solutions company and establishing and continuing relationship development with our customers. Additionally, the Client...


  • Ottawa, Ontario, Canada People Corporation Full time

    OverviewPeople Corporation is a national provider of benefits, retirement, wealth, wellness, and human resource solutions.We serve over 20,000 clients representing nearly 3 million Canadians. Our goal is to provide customized solutions that fit the unique needs of businesses and their employees.Our team is dedicated to creating an inclusive and accessible...

  • Client Representative

    3 minutes ago


    Ottawa, Ontario, Canada Natural Purity Full time

    As an industry leader in environmental solutions, Natural Purity is looking for Client Representatives to join our team.The Client Representative is responsible for the brand and market presence of a well-established environmental solutions company and establishing and continuing relationship development with our customers.Additionally, the Client...


  • Ottawa, Ontario, Canada LMG Inc. Full time

    We are in need of a Client Service Representative who is passionate about working in a dynamic team-oriented setting as part of a diverse, future-focused organization. Our corporate office is located in the Ottawa area and we are taking charge of the launch of our telecommunications client's newest products and technology. Our Client Service Representative...


  • Ottawa, Ontario, Canada Sonova Group Full time

    Select how often (in days) to receive an alert:Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment?Are you passionate about providing customer service that exceeds expectations?If so, we think you belong here at Connect Hearing as a Customer Care RepresentativeWho we are:Connect...


  • Ottawa, Ontario, Canada AO Globe Life - Nzube Justin Ejifugha Full time

    Position: Customer Care RepresentativeLocation: Remote opportunities available within Ontario, Manitoba, Saskatchewan, British Columbia, and Alberta.Type: Full-time.Overview:AO Globe Life seeks qualified professionals to fulfill the role of Customer Care Representatives. This position entails providing comprehensive customer support while contributing to the...


  • Ottawa, Ontario, Canada American Income Life AO - Zeenat Sannibalogun Full time

    About the RoleWe are seeking an experienced Client Services Representative to provide outstanding support to existing and prospective clients. As a member of our virtual team, you will be responsible for delivering top-notch service, leveraging your communication skills and product knowledge to meet client needs.In this role, you will have the flexibility to...


  • Ottawa, Ontario, Canada DynaCare Inc Full time

    Company OverviewDynacare Inc is a dynamic and growing company committed to delivering exceptional health and wellness solutions to Canadians. We pride ourselves on creating a positive and inclusive work environment where our employees can grow and thrive.We are seeking a skilled Bilingual Customer Care Representative to join our team in Ottawa. This is a...


  • Ottawa, Ontario, Canada Ingredion Incorporated Full time

    We're looking for a Key Client Services Representative to join our team in Canada (Southern Ontario). As a Key Client Services Representative, you will be responsible for delivering exceptional customer service and driving revenue growth through new business opportunities.ResponsibilitiesDevelop and manage new business opportunities with existing and new...

  • Sales Representative

    6 hours ago


    Ottawa, Ontario, Canada Dean Group Full time

    Are you passionate about animal health and pet care? Do you have a degree in Animal Science and excellent communication skills? We are seeking a Sales Representative to join our team at Dean Group.This is an exciting opportunity for recent graduates of Animal Science or Health programs to launch their careers in the animal health science industry. As a Sales...


  • Ottawa, Ontario, Canada Bupa Dental Care Full time

    Opportunity OverviewWe are seeking a dedicated Full-Time Dental Nurse to join our supportive team at Bupa Dental Care Ladybridge. Our practice offers a welcoming and family-like environment with the security of working for a well-established organization.About the RoleThis is a fantastic opportunity for a qualified Dental Nurse to develop their skills and...


  • Ottawa, Ontario, Canada SE Health Full time

    Job Description">This full-time hybrid position will be responsible for the efficient coordination of client care. The successful candidate will work from our Service Delivery Centre in Ottawa, 1 to 2 days a week, and provide schedule planning support to health care teams.