Customer Service Representative

3 weeks ago


Hamilton, Ontario, Canada Canadian Canning Inc. Full time

Job Title: Customer Service Representative

Job Summary: We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Canadian Canning Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Provide excellent customer service through phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work closely with the sales team to resolve customer complaints and concerns
  • Maintain accurate records of customer interactions and issues
  • Participate in ongoing training and development to improve customer service skills

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Ability to multitask and prioritize tasks
  • Basic computer skills and knowledge of Microsoft Office

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment


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