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Customer Service Representative

4 weeks ago

Hamilton, Ontario, Canada Think Logistics Inc. Full time
Job Title: Customer Satisfaction Representative

Think Logistics Inc. is seeking a highly skilled Customer Satisfaction Representative to join our team. As a key member of our customer service team, you will be responsible for ensuring that our clients receive exceptional service and support.

Key Responsibilities:
  • Address customer complaints and concerns in a timely and professional manner
  • Provide accurate and helpful information to clients regarding our services and products
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty
Requirements:
  • 2 years of experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • High school diploma or equivalent required; college or university degree an asset
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and cover letter, to [insert contact information].