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Technical Consultant

2 months ago

Brantford, Ontario, Canada A. Girardin Inc. Full time

Technical Advisor Role at A. Girardin Inc.

We are seeking a skilled Technical Advisor to join our team. As a key member of our organization, you will be responsible for providing exceptional technical support to our customers.

Main Responsibilities:

  • Customer Support: Respond to customer inquiries, analyze their needs, and provide detailed explanations for necessary repairs.
  • Communication: Effectively communicate with customers, shop staff, and warranty staff to ensure seamless interactions.
  • Customer Loyalty: Build strong relationships with customers to foster loyalty and retention.
  • Additional Tasks: Perform other related duties as required.

What We Offer:

  • Insurance Benefits: Medical, vision, travel, life, and invalidity long-term insurance.
  • Employee Assistance Program (EAP): Access to confidential counseling services.
  • RRSP: Retirement savings plan.
  • Allocation for Sports Activities: Support for physical activity and wellness.
  • Social Committee Activities: Opportunities for socialization and team-building.
  • Vacation Time: Three weeks of paid vacation.
  • Other Benefits: Knowledge of heavy-duty vehicle mechanics, bilingualism (an asset), and Microsoft Office skills.