Financial Services Representative

3 days ago


Edmonton, Alberta, Canada Servus Credit Union Full time
About Servus Credit Union

Servus Credit Union is Alberta's largest member-owned credit union, known for building strong, resilient communities by helping our members feel good about their money.

Job Summary

We are seeking a highly motivated Financial Services Representative to join our team. As the face of our credit union, you will provide exceptional customer service, process transactions with accuracy, and identify opportunities to promote credit union products and services.

Key Responsibilities:
  • Provide personalized and friendly experiences for each member, responding to their inquiries and identifying financial needs
  • Process member transactions such as deposits, withdrawals, loan and utility payments, money orders, and credit card advances
  • Understand member needs and identify opportunities to promote credit union products and services
  • Achieve or exceed assigned sales and referral goals
  • Resolve routine member concerns and complaints in accordance with our service standards
Requirements

To qualify, you must have customer service experience, proven sales experience, cash-handling experience, and a high school diploma.

Benefits

As a member of our team, you'll enjoy:

  • Competitive compensation, including performance-based incentive pay
  • Flexible work options
  • Meaningful work towards individual corporate goals
  • Training & Development Opportunities
  • Career Advancement Potential

Our employees are also members, which means you'll have access to all the benefits of being a member of the credit union, including profit sharing, voting for the board of directors, and all of the services we provide.



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