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Electrical Sales Representative
2 months ago
The Customer Service - Counter Sales representative serves as the primary point of contact for incoming branch customers. They are responsible for providing exceptional customer service by interpreting customer needs, troubleshooting issues, ensuring order accuracy, and recommending products and solutions.
Key Accountabilities- Team Player: Being supportive and working collaboratively in a team environment.
- Customer Service Oriented: Providing excellent customer service is crucial for this role, as it requires maintaining and building customer relationships through product quotations and sales.
- Detail Oriented: Generates, modifies, and checks sales orders and correctly fills out applicable documentation.
- Communicator: Strong verbal and written communication with customers and staff.
- Organized: Being organized is essential due to the high volume of customer requests that require adjusting and working through interruptions.
- Comfortable with Technology: This role requires using the phone, computer, and our POS system.
- 2+ years of electrical distribution/counter sales experience.
- Ability to use upper body full range of motion for wire cutting and hauling.
- Previous electrical industry experience is a requirement.
- Basic mathematical skills with the ability to calculate simple equations mentally.
- Beginner computer skills with proficiency in MS Office and the ability to learn new software.
- Wide range of expertise in the products and services provided by E.B. Horsman & Son.
Teamwork & Collaboration | Integrity | Commitment | Reliability | Initiative | Continuous Improvement
Why Work with UsE.B. Horsman & Son is a proud equal opportunities employer and is committed to creating a respectful, inclusive, and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is a key to our success, and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose E.B. Horsman & Son as your employer of choice.
