Customer Service Representative
3 weeks ago
Job Summary:
Federated Co-operatives Limited is seeking a Customer Service Representative to join our team at the C-Store Air Ronge location. As a key member of our team, you will be responsible for providing legendary service to our customers, ensuring a safe and clean environment, and maintaining a positive and respectful attitude towards our members and guests.
Key Responsibilities:
- Provide exceptional customer service through various touch points and communication channels
- Operate the point-of-sale system, dispense fuel and propane, and perform general housekeeping duties
- Ensure safety is the highest priority and maintain a neat, clean, and orderly location at all times
- Have a good working understanding of the point-of-sale system, pumps, propane, and post office
- Receive, price, and display merchandise as required, and complete daily reconciliations and reports
- Follow company policies and procedures and perform other duties as assigned
Requirements:
- Ability to work unsupervised, plan, and organize your own work
- Honesty and trustworthiness, with a results-oriented approach
- Attention to detail and strong cash management skills
- Ability to fulfill physical job requirements, including standing, working inside and outside, and lifting 20 to 25 pounds regularly
- POS experience and ability to work in a fast-paced, guest-facing environment
- Flexible work schedule, including weekends, evenings, and holidays
- Willingness to obtain WHMIS and propane dispensing certifications
What We Offer:
Federated Co-operatives Limited offers a competitive salary, comprehensive benefits package, and employer-contributed pension plan. We encourage our team members to take advantage of learning opportunities, grow and develop, and foster a culture of teamwork and innovation.
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