Customer Service Representative

3 weeks ago


Air Ronge, Canada Federated Co-operatives Limited Full time

Job Summary:

Federated Co-operatives Limited is seeking a Customer Service Representative to join our team at the C-Store Air Ronge location. As a key member of our team, you will be responsible for providing legendary service to our customers, ensuring a safe and clean environment, and maintaining a positive and respectful attitude towards our members and guests.

Key Responsibilities:

  • Provide exceptional customer service through various touch points and communication channels
  • Operate the point-of-sale system, dispense fuel and propane, and perform general housekeeping duties
  • Ensure safety is the highest priority and maintain a neat, clean, and orderly location at all times
  • Have a good working understanding of the point-of-sale system, pumps, propane, and post office
  • Receive, price, and display merchandise as required, and complete daily reconciliations and reports
  • Follow company policies and procedures and perform other duties as assigned

Requirements:

  • Ability to work unsupervised, plan, and organize your own work
  • Honesty and trustworthiness, with a results-oriented approach
  • Attention to detail and strong cash management skills
  • Ability to fulfill physical job requirements, including standing, working inside and outside, and lifting 20 to 25 pounds regularly
  • POS experience and ability to work in a fast-paced, guest-facing environment
  • Flexible work schedule, including weekends, evenings, and holidays
  • Willingness to obtain WHMIS and propane dispensing certifications

What We Offer:

Federated Co-operatives Limited offers a competitive salary, comprehensive benefits package, and employer-contributed pension plan. We encourage our team members to take advantage of learning opportunities, grow and develop, and foster a culture of teamwork and innovation.



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