Strategic Enterprise Technology Program Lead

3 days ago


Vancouver, British Columbia, Canada Amazon Full time

Unlock Business Opportunities with Alexa Smart Properties

Alexa Enterprise (AE) is dedicated to simplifying and enhancing customer experiences by extending Alexa's trusted AI capabilities to partners. Our mission revolves around creating value for our partners by delivering an ever-improving, conversational assistant experience.

We're seeking a seasoned Strategic Enterprise Technology Program Lead to spearhead key initiatives for Alexa Smart Properties. This exciting opportunity allows you to transform the business while building innovative experiences for enterprise customers and end-users alike.

Key Responsibilities:

  • Spearheading large projects from inception to completion within our enterprise initiatives
  • Leading cutting-edge technology transformations focused on significant business opportunities
  • Collecting business requirements from enterprise customers and translating them into technical specifications
  • Driving project schedules from design to release, as well as managing production launches

You will be responsible for leading and coordinating design/implementation efforts between teams to develop optimal solutions that meet high standards and exceed enterprise customer expectations. Strong communication skills and the ability to navigate ambiguity are crucial in this role. You will be expected to make informed trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams.

BASIC QUALIFICATIONS

  • 5+ years of technical program management experience working directly with software engineering teams
  • Experience managing programs across cross-functional teams, building processes, and coordinating release schedules
  • Proven track record of delivering complex technical projects in an enterprise environment

PREFERRED QUALIFICATIONS

  • 7+ years of project management experience, including scope, schedule, budget, quality, risk, and critical path management
  • Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
  • Strong understanding of voice-enabled technologies and AI-powered assistants
  • Familiarity with healthcare, hospitality, or senior living industries
  • Excellent communication skills, both written and verbal, with the ability to present to C-level executives
  • MBA or technical advanced degree

About the Team:

Alexa Smart Properties provides property-ready features, making it easy to deploy, integrate, and manage Alexa-enabled devices and experiences at scale for various property types.

Our team stands out in three ways:

  • We have an impactful core mission with high visibility and significant enterprise business opportunities
  • We build innovative products for healthcare providers, hospitality services, and senior living communities
  • We encourage all team members to own and shape the roadmap and contribute to the success of the business

This is a great opportunity to join a team that thrives on innovation, delights customers, and drives business success in the enterprise space.

The estimated annual salary for this position ranges from $128,100 to $214,000.



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