Trade Floor Support Specialist

2 weeks ago

Toronto, Ontario, Canada Scotiabank Full time

About the Team

The Global Derivatives Technology Team is a key part of Scotiabank's Global Technologies Applications team, responsible for managing applications that offer pricing, risk, derivatives trading functionalities to the Business.

Key Responsibilities

  • Provide first-line support for issues related to trade booking, P&L, risk, IR rate/FX reset, cashflow and settlement issues raised by Front Office Trading and Sales business users.
  • Manage the resolution of issues promptly through root cause analysis with assistance from Business analyst/Developer teams.
  • Offer day-to-day support to North America business teams to resolve complex business problems, including ad hoc queries and user training.

Requirements

  • A solid understanding of financial markets and products, particularly Derivative Products.
  • Strong SQL scripting skills.
  • Familiarity with Rest API's and ability to invoke via Curl/Postman/Python.
  • Experience with log analysis, monitoring applications, and vendor application analysis tools.
  • A strong focus on client service and delivery with trading desk-facing experience.
  • Creative, self-starting, results-oriented, and motivated individual with good analytical skills to independently resolve issues.
  • Proven interpersonal, communication, and negotiation skills in providing support to business users.
  • Working knowledge of MarkitWire (Preferred Asset).
  • FRM or CFA designation are desired.

What We Offer

  • An inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.
  • Tools and technology to create beautiful customer experiences.
  • The opportunity to work with and learn from diverse industry leaders.
  • A competitive total rewards package, including a base salary, performance bonus, company matching programs, generous vacation, personal & sick days, personal development funding, maternity leave top-up, parental leave, and more.

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