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Test Administrator

2 months ago

Charlottetown, Prince Edward Island, Canada Pearson Full time
About the Role

We are seeking a highly skilled and detail-oriented Test Administrator to join our team in Charlottetown, PE, Canada. As a Test Administrator, you will be responsible for providing a secure and comfortable testing environment for candidates.

Key Responsibilities
  • Perform on-time site opening and closing procedures
  • Understand and adhere to all testing procedures
  • Check in examinees, verify identification, and explain the exam process
  • Monitor examinees during testing and maintain a secure testing environment
  • Communicate with internal technical support to investigate and resolve technical issues
  • Adhere to company policies and procedures
  • Perform light housekeeping duties to maintain a clean and professional testing center
Requirements
  • One year of customer service experience preferred
  • A high school diploma or equivalent is required; a bachelor's degree or equivalent business experience is preferred
  • Strong communication and customer service skills are essential
  • Ability to work flexible hours and days
  • Intermediate experience with Microsoft Office Suite, Windows applications, and email
  • Ability to operate a computer, fax, and telephone
  • Ability to lift up to 20 pounds and stand for extended periods
About Pearson

Pearson is a global leader in education and assessment. We are committed to providing a supportive and inclusive work environment that values diversity and promotes opportunities for growth and development.

We are an equal opportunities employer and welcome applications from candidates of all backgrounds. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.