Technical Support Specialist

2 weeks ago

Beaumont, Canada INNTECH FUTURE INC. Full time
Job Summary

We are seeking a skilled Technical Support Specialist to join our team at INNTECH FUTURE INC. The successful candidate will provide technical assistance to users experiencing difficulties with computer systems, applications, and network connectivity.

Key Responsibilities
  • Respond to user inquiries and troubleshoot technical issues
  • Consult technical manuals and documentation to research and implement solutions
  • Provide training and guidance to users on software and hardware usage
  • Collaborate with the technical support team to resolve complex issues
  • Participate in the development and implementation of technical support processes and procedures
Requirements
  • College diploma or equivalent in a related field
  • 1-2 years of experience in technical support or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment with tight deadlines
Work Environment

The successful candidate will work in a dynamic and fast-paced environment with a team of technical support professionals. The ideal candidate will be able to work independently and as part of a team to provide exceptional customer service and technical support.

Language

The primary language of work is English.

Hours of Work

The successful candidate will work 35 hours per week.

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