Technical Support Specialist

3 weeks ago

Beaumont, Canada INNTECH FUTURE INC. Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at INNTECH FUTURE INC. The successful candidate will provide exceptional customer service and technical support to our clients, ensuring their issues are resolved efficiently and effectively.

Key Responsibilities
  • Respond to customer inquiries and resolve technical issues via phone, email, or in-person
  • Provide technical guidance and training to customers on software and hardware usage
  • Collaborate with internal teams to resolve complex technical issues
  • Document and maintain accurate records of customer interactions and technical issues
  • Participate in ongoing training and professional development to stay up-to-date with the latest technologies and industry trends
Requirements
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong analytical and technical skills
  • Fluency in English
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

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