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Retail Business Operations Manager
2 months ago
About Hamilton African Caribbean Store Ltd.
We are a retail business seeking an experienced Retail Business Operations Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our store, including managing sales teams, coordinating inventory, and ensuring excellent customer service.
Key Responsibilities:
- Assign sales staff to duties to maximize productivity and efficiency
- Hire, train, and develop sales staff to ensure they possess the necessary skills to provide top-notch customer service
- Develop and implement strategies to increase sales volumes and improve merchandising
- Prepare reports on sales performance, inventory management, and personnel matters to inform business decisions
- Resolve customer complaints and supply shortages in a timely and professional manner
Requirements:
- Bachelor's degree or equivalent experience in a related field
- Minimum 3 years' experience in retail operations management
- Proven track record of improving sales performance and increasing customer satisfaction
- Excellent communication and leadership skills
What We Offer:
- A competitive salary range of $50,000 - $70,000 per annum, depending on experience
- A dynamic and supportive work environment
- Ongoing training and development opportunities
Estimated Salary: $60,000 per annum