Customer Success Representative
3 weeks ago
About Us
At Port 443 Inc., we're looking for a talented Bilingual Customer Success Specialist to join our team. As a people person with a passion for helping others, you'll play a crucial role in ensuring our customers receive top-notch support and service.
About You
- You have exceptional written and verbal communication skills, with the ability to engage our customers in both English and Spanish.
- You have at least 2 years of experience working as a customer success specialist, with a proven track record of delivering exceptional results.
- You possess technical knowledge, with the ability to troubleshoot, investigate, and think outside the box.
- You have a positive customer-centric mindset, with a strong focus on empathy and patience.
- You're excited to share your thoughts and suggestions with the team and contribute to the growth and success of Port 443 Inc.
Your Responsibilities
- Translate our products and marketing material into Spanish as we explore entering new markets.
- Communicate with customers by telephone and email, mainly in English to start.
- Hold 1-on-1 onboarding sessions and product demos for new members.
- Record all incoming feedback and respond to customer issues in a timely fashion.
- Maintain an enthusiastic and dedicated approach to understanding customer needs.
- Educate customers on the full value of our products and services.
- Serve as the voice of the customer and provide internal feedback on how we can better serve them.
- Work closely with the development team to identify bugs and track feature requests.
- Travel occasionally to exhibit at trade shows (up to 10% travel may be required).
What We Offer
We offer a dynamic and supportive work environment, with opportunities for growth and development. If you're passionate about delivering exceptional customer service and have a talent for problem-solving, we'd love to hear from you.
-
Customer Success Ambassador
2 weeks ago
Burlington, Ontario, Canada Port 443 Inc. Full timeAbout UsWe're seeking a talented Customer Success Ambassador to join our team at Port 443 Inc. As a key member of our customer-centric crew, you'll be responsible for delivering exceptional support to our clients, ensuring their success with our products and services.Your Key ResponsibilitiesTranslating product materials into Spanish to support our global...
-
Burlington, Ontario, Canada Port 443 Inc. Full timeAbout the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at Port 443 Inc. as we expand into new markets. This is an exciting opportunity for a motivated and customer-centric professional to make a real impact in driving business growth.Your ResponsibilitiesTranslate our products and marketing materials into Spanish, helping...
-
Customer Service Representative
2 weeks ago
Burlington, Ontario, Canada Snuggle Bugz Full time $17Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Snuggle Bugz. This role is ideal for individuals who enjoy working with customers and providing exceptional service.About the RoleAs a Customer Service Representative, you will be responsible for assisting customers with their queries and concerns. You will work closely...
-
Customer Success Specialist
4 weeks ago
Burlington, Ontario, Canada Port 443 Inc. Full timeAbout UsAt Port 443 Inc., we're looking for a skilled Customer Success Specialist to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences and driving business growth.Your Key ResponsibilitiesTranslate our products and marketing materials into Spanish to support our expansion into...
-
Customer Success Specialist
1 month ago
Burlington, Ontario, Canada Port 443 Inc. Full timeAbout UsAt Port 443 Inc., we're looking for a highly skilled Customer Success Specialist to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences and driving business growth.Your Key ResponsibilitiesTranslate our products and marketing materials into Spanish to support our expansion...
-
Customer Service Representative
1 month ago
Burlington, Ontario, Canada beBee Professionals Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to provide exceptional customer service to our clients. The ideal candidate will have a minimum of two years of customer service experience and excellent communication and interpersonal skills.Key Responsibilities:Respond to customer inquiries and resolve customer...
-
Customer Service Representative
1 month ago
Burlington, Ontario, Canada CB Canada Full timeJob Summary:This role involves performing advanced administrative tasks, including report preparation, data analysis, and project coordination. The successful candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and building positive relationships with internal and external stakeholders.Key...
-
Customer Service Representative
2 weeks ago
Burlington, Ontario, Canada Childventures Early Learning Academy Inc Full timeCustomer Service Representative We are seeking a highly organized and efficient Customer Service Representative to join our team at Childventures Early Learning Academy Inc. In this role, you will be the first point of contact for our clients and clients' families, providing exceptional customer service and support. Key Responsibilities: Provide...
-
Customer Service Representative
2 weeks ago
Burlington, Ontario, Canada Savers Value Village Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Savers / Value Village. As a Customer Service Representative, you will play a vital role in creating an exceptional experience for our customers, donors, and other team members.About UsSavers / Value Village is a leading thrift retailer with a...
-
Customer Service Representative
4 weeks ago
Burlington, Ontario, Canada Cineplex Full timeJob SummaryWe are seeking a motivated and enthusiastic individual to join our theatre team as a part-time customer service representative. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and enjoyable experience at our theatre.Key ResponsibilitiesProvide excellent customer...
-
Customer Experience Representative
2 weeks ago
Burlington, Ontario, Canada Rogers Communications Full timeUnlock a fulfilling career with Rogers Communications as a Customer Experience Representative!About the RoleWe're seeking a highly motivated and customer-focused individual to join our team in Burlington, ON. As a Customer Experience Representative, you'll play a vital role in delivering exceptional service to our customers, ensuring their needs are met, and...
-
Customer Service Representative
1 month ago
Burlington, Ontario, Canada beBee Professionals Full time $25,000 - $35,000We are seeking a skilled Customer Service Representative to join our team at beBee Professionals in Burlington. As a Cashier, you will be responsible for managing customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash, credit, and debit...
-
Global Customer Success Liaison
1 week ago
Burlington, Ontario, Canada Port 443 Inc. Full timeAbout Our CompanyPort 443 Inc. is a dynamic and innovative organization dedicated to delivering exceptional customer experiences.We are seeking a highly skilled Global Customer Success Liaison to join our team, responsible for ensuring seamless communication with customers worldwide.Your Key ResponsibilitiesTo translate our products and marketing materials...
-
Customer Service Representative
1 month ago
Burlington, Ontario, Canada beBee Professionals Full time $35,000 - $45,000We are seeking a Customer Service Representative to provide exceptional service to our customers, handling inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Handle customer inquiries via various channels.Provide information about products and services.Resolve customer complaints effectively.Document customer interactions...
-
Customer Service Representative
4 weeks ago
Burlington, Ontario, Canada Tommy Gun's Original Barbershop Full timeWe're seeking a talented Customer Service Representative to join our team at Tommy Gun's Original Barbershop. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.Key Responsibilities:Provide exceptional customer service and ensure a positive experience for...
-
Customer Service Representative
1 month ago
Burlington, Ontario, Canada Metro Full timeAt Metro, we're looking for a skilled Customer Service Representative to join our Front End team. As a key member of our team, you'll be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide excellent customer service and respond to customer inquiriesOperate a cash...
-
Customer Service Representative
4 weeks ago
Burlington, Ontario, Canada Canadian Tire Full timeWe are seeking a Customer Service Representative to join our team at Canadian Tire. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Answer customer inquiries and provide information on our services and productsExplain the type and cost of...
-
Customer Service Representative
2 weeks ago
Burlington, Ontario, Canada McDonald's Full timeWe are seeking a reliable and friendly Customer Service Representative to join our team as a Restaurant Crew Member. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests have a positive and enjoyable experience in our restaurant.Responsibilities:Greet guests, take orders, and process...
-
Customer Service Representative
2 weeks ago
Burlington, Ontario, Canada Ontario Inc. Full timeJob Description SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Ontario Inc. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Deliver high-quality customer service in a...
-
Customer Experience Representative
1 week ago
Burlington, Ontario, Canada Brand Momentum Full timeWe are seeking a charismatic and professional Customer Experience Representative to join our team as a Skincare Specialist. This role offers the perfect blend of customer service, skincare knowledge, and sales expertise.The ideal candidate will have experience in customer-facing roles, preferably in the cosmetics or beauty industry. A passion for skincare...