Restaurant Operations Manager

4 weeks ago


Brampton, Ontario, Canada SUBWAY SANDWICH Full time
Job Summary

We are seeking an experienced Restaurant Operations Manager to join our team at SUBWAY SANDWICH. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are met.

About the Role

This is a fantastic opportunity for a motivated and organized individual who is passionate about delivering exceptional results in a fast-paced environment. You will be working closely with our kitchen staff, servers, and other members of the management team to ensure seamless execution of all restaurant activities.

Key Responsibilities
  • Establish effective methods to meet work schedules, ensuring that all tasks are completed on time and to a high standard.
  • Supervise and coordinate the activities of staff who prepare and portion food, maintaining a clean and safe working environment.
  • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and continuous improvement.
  • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory levels.
  • Hire food service staff, conducting thorough interviews and assessments to ensure the right fit for our team.
  • Ensure that food and service meet quality control standards, maintaining high levels of customer satisfaction.
  • Prepare budgets and cost estimates, analyzing financial data to inform business decisions.
  • Address customer complaints or concerns, resolving issues promptly and professionally.
  • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for future planning.
  • Prepare and submit reports, highlighting achievements and areas for improvement.
  • Prepare food order summaries for the chef, streamlining communication and ensuring smooth kitchen operations.
About You

To succeed in this role, you will require:

3-4 years of experience in a similar position, preferably in the fast-food industry.An excellent understanding of food preparation, presentation, and safety protocols.Strong leadership and communication skills, with the ability to motivate and train staff.A keen eye for detail, with a focus on quality and customer satisfaction.Familiarity with inventory management systems and basic accounting principles.What We Offer

In return for your hard work and dedication, we offer a competitive salary range of $50,000 - $65,000 per year, depending on experience. This is a permanent full-time position, with a 40-hour workweek and opportunities for career advancement.



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