Restaurant Operations Manager
4 weeks ago
We are seeking an experienced Restaurant Operations Manager to join our team at SUBWAY SANDWICH. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are met.
About the RoleThis is a fantastic opportunity for a motivated and organized individual who is passionate about delivering exceptional results in a fast-paced environment. You will be working closely with our kitchen staff, servers, and other members of the management team to ensure seamless execution of all restaurant activities.
Key Responsibilities- Establish effective methods to meet work schedules, ensuring that all tasks are completed on time and to a high standard.
- Supervise and coordinate the activities of staff who prepare and portion food, maintaining a clean and safe working environment.
- Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and continuous improvement.
- Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory levels.
- Hire food service staff, conducting thorough interviews and assessments to ensure the right fit for our team.
- Ensure that food and service meet quality control standards, maintaining high levels of customer satisfaction.
- Prepare budgets and cost estimates, analyzing financial data to inform business decisions.
- Address customer complaints or concerns, resolving issues promptly and professionally.
- Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for future planning.
- Prepare and submit reports, highlighting achievements and areas for improvement.
- Prepare food order summaries for the chef, streamlining communication and ensuring smooth kitchen operations.
To succeed in this role, you will require:
3-4 years of experience in a similar position, preferably in the fast-food industry.An excellent understanding of food preparation, presentation, and safety protocols.Strong leadership and communication skills, with the ability to motivate and train staff.A keen eye for detail, with a focus on quality and customer satisfaction.Familiarity with inventory management systems and basic accounting principles.What We OfferIn return for your hard work and dedication, we offer a competitive salary range of $50,000 - $65,000 per year, depending on experience. This is a permanent full-time position, with a 40-hour workweek and opportunities for career advancement.
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