Restaurant Operations Manager

2 weeks ago


Brampton, Ontario, Canada National Sweets & Restaurant Full time
Job Description

We are seeking a skilled Restaurant Operations Manager to join our team at National Sweets & Restaurant. As a key member of our management staff, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service and high-quality food products.

Key Responsibilities:
  • Supervise and Coordinate Staff

You will supervise and coordinate the activities of our food preparation and service staff, ensuring that they have the necessary tools and training to excel in their roles.

Train Staff on Job Duties and Procedures

Our ideal candidate will train staff on job duties, sanitation, and safety procedures, promoting a culture of excellence and teamwork.

Hire and Manage Food Service Staff

You will also be responsible for hiring and managing our food service staff, ensuring that we maintain a high standard of quality and customer satisfaction.

Quality Control and Customer Satisfaction

We expect our Restaurant Operations Manager to ensure that our food and services meet the highest quality control standards and exceed customer expectations.

Maintain Accurate Records

You will maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights into our operations and helping us make informed business decisions.

Communicate with Customers and Employees

A strong communicator, you will address customers' complaints or concerns, while also providing excellent customer service and support to our employees.

Requirements:
  • Education: College/CEGEP Diploma

You must hold a college or CEGEP diploma in a relevant field, such as hospitality or business administration.

Experience: 1-2 Years in Food Service Management

With 1-2 years of experience in food service management, you possess the skills and knowledge to lead our team effectively.

Language: English (Required)

Able to communicate fluently in English, you will be able to interact with customers, staff, and suppliers with ease.

Work Environment and Physical Capabilities:
  • Fast-Paced Environment

You will work in a fast-paced environment, where attention to detail and multitasking are essential.

Combination of Sitting, Standing, Walking

As part of your role, you will spend most of your time standing, walking, and moving around the restaurant, interacting with customers and staff.

Estimated Salary Range:

Based on industry standards, we estimate the salary range for this position to be between $50,000 - $65,000 per annum, depending on your level of experience and qualifications.



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