IT Help Desk Professional
2 months ago
Job Summary:
BeBee Professionals is seeking a skilled Technical Support Specialist to provide exceptional technical assistance to our customers. As a key member of our team, you will be responsible for troubleshooting and resolving technical issues, as well as providing technical guidance and advice.
Key Responsibilities:
- Provide technical support to customers via various communication channels
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Offer technical guidance and advice to customers and internal stakeholders
- Collaborate with internal teams to resolve complex technical issues
- Stay up-to-date with the latest technology trends and advancements
Requirements:
- Bachelor's degree in Computer Science or a related field
- At least two years of experience in a technical support role
- Excellent problem-solving skills and attention to detail
- Ability to work independently and as part of a team
- Excellent communication and customer service skills
What We Offer:
- Competitive salary and benefits package
- Flexible working hours and remote work options
- Opportunities for professional growth and development
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