Security Officer

3 weeks ago

Cold Lake, Alberta, Canada Paladin Security Full time
Job Title: Hospital Security Guard

At Paladin Security, we are seeking a highly skilled and dedicated Hospital Security Guard to join our team. As a Hospital Security Guard, you will play a critical role in ensuring the safety and security of our patients, staff, and visitors.

Key Responsibilities:
  • Monitor patient safety reports and changes to Protective Services and/or Clinical staff
  • Report all incidents as per specific site regulations
  • Respond to alarms and emergency calls for assistance
  • Follow and enforce safety codes, regulations, and procedures
  • Handle private and confidential information with high discretion
  • Utilize two-way radio and computer application to communicate site activities
  • Monitor and screen visitors and clients in a professional manner
  • Respond to and de-escalate high-stress situations, maintaining order on site
  • Ensure the safety of all stakeholders, including patients, clinical staff, and visitors, using de-escalation techniques and, if needed, physical intervention
  • Log and report all incidents reported by hospital staff, patients, or visitors
  • Maintain a detailed log of all patient interactions
  • Respond to emergency calls for assistance
Requirements:
  • Availability for a variety of shifts, including overnight shifts and weekends
  • Ability to travel throughout assigned zones to rural sites within a 200 km radius of home
  • Ability to obtain an Alberta Security License
  • Valid class 5 license and own vehicle
  • Excellent communication skills, both written and verbal
  • Strong interpersonal and customer service skills, while remaining professional with a tactful and friendly demeanor
  • Ability to write comprehensive reports and maintain site logs
  • Ability to make immediate decisions, while maintaining composure in emergency situations with minimal supervision
  • Discretion when handling confidential and private information
  • Ability to perform under pressure and in adversity
  • Ability to walk 18-20 km and climb stairs

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