Patient Safety Specialist

2 months ago

Cold Lake, Alberta, Canada Paladin Security Full time
Job Summary

Paladin Security is seeking a skilled and compassionate Security Officer to join our team. As a Security Officer, you will be responsible for ensuring the safety and security of patients, staff, and visitors in healthcare facilities across Alberta.

Key Responsibilities
  • Monitor patient safety reports and changes to Protective Services and/or Clinical staff
  • Report all incidents as per specific site regulations
  • Respond to alarms and emergency calls for assistance
  • Follow and enforce safety codes, regulations, and procedures
  • Handle private and confidential information with high discretion
  • Utilize two-way radio and computer application to communicate site activities
  • Monitor and screen visitors and clients in a professional manner
  • Respond to and de-escalate high-stress situations, maintaining order on site
  • Ensure the safety of all stakeholders, including patients, clinical staff, and visitors, using de-escalation techniques and, if needed, physical intervention
  • Log and report all incidents reported by hospital staff, patients, or visitors
  • Maintain detailed logs of all patient interactions
  • Respond to emergency calls for assistance
Requirements
  • Availability for a variety of shifts, including overnight shifts and weekends
  • Ability to travel throughout assigned zones to rural sites within a 200 km radius of home
  • Ability to obtain an Alberta Security License
  • Valid Class 5 license and own vehicle
  • Excellent communication skills, both written and verbal
  • Strong interpersonal and customer service skills, while remaining professional with a tactful and friendly demeanor
  • Ability to write comprehensive reports and maintain site logs
  • Ability to make immediate decisions, while maintaining composure in emergency situations with minimal supervision
  • Discretion when handling confidential and private information
  • Ability to perform under pressure and in adversity
  • Ability to walk 18-20 km and climb stairs
Additional Information

Paladin Security values diversity and is committed to creating an inclusive workplace culture. We provide accommodations for people with disabilities through the interview process and while employed. If you require an accommodation, please let us know and we will work with you to meet your needs.

We offer a comprehensive benefits package, including medical insurance, life insurance, and dental insurance.

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