Software Development Engineer

2 days ago

Toronto, Ontario, Canada Amazon Development Centre Canada ULC Full time

Job Summary

The Amazon Fulfillment Technologies Support Team is seeking a skilled Software Development Engineer to join their team, which supports all software applications responsible for shipment, item availability, customer promises, shipment optimization, and other functions related to the fulfillment services process.

Key Responsibilities

  • Troubleshoot, diagnose, and fix production software issues to ensure Amazon meets its commitments to customers.
  • Develop monitoring solutions, perform software maintenance and configuration, and implement fixes for internally developed code (Perl, Ruby, C/C++, JAVA).
  • Perform SQL queries, update, track, and resolve technical challenges, and build tools to automate daily operational activities.
  • Work alongside development teams on Amazon Corporate and Divisional Software projects, update/enhance current software, automate support processes, and document systems.

Requirements

  • Detail-oriented with superior verbal and written communication skills, strong organizational skills, and ability to juggle multiple tasks at once.
  • Ability to work independently and maintain professionalism under pressure.
  • Strong problem-solving skills with the ability to identify issues before they happen and implement solutions to detect and prevent outages.
  • Able to accurately prioritize projects, make sound judgments, and work to improve the customer experience.

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