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Food Service Supervisor

2 months ago

Clearwater County, Canada A&W Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at A&W. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
    • Ensure that customers receive exceptional service and high-quality food.
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage.
    • Prepare and submit reports to management.
  • Recruitment and Hiring
    • Hire food service staff and ensure that they are properly trained and equipped to perform their duties.
    Requirements
    • Education
      • Secondary (high) school graduation certificate.
    • Work Experience
      • Experience in a fast-paced food service environment, preferably in a supervisory role.
    • Physical Demands
      • Ability to stand for extended periods and work in a fast-paced environment.
    • Personal Qualities
      • Excellent communication and leadership skills.
      • Ability to work under pressure and meet tight deadlines.
      • Client-focused and team-oriented.
    What We Offer
    • A competitive salary and benefits package.
    • Opportunities for professional growth and development.
    • A dynamic and supportive work environment.