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Restaurant Operations Manager

2 months ago

Cold Lake, Alberta, Canada Original Joe's Cold Lake Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Original Joe's Cold Lake. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Leadership and Management
    • Supervise and train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and ensure efficient operations
    • Address customer complaints and concerns in a professional and courteous manner
  • Inventory and Record Keeping
    • Maintain accurate records of stock, repairs, sales, and wastage
    • Prepare and submit reports to management
  • Culinary Knowledge and Skills
    • Have knowledge of the establishment's culinary genres and menu offerings
    • Supervise and check assembly of trays and ensure presentation meets our high standards
  • Work Environment and Conditions
    • Work in a fast-paced environment with tight deadlines and high pressure
    • Stand for extended periods and walk frequently
    • Be physically demanding and able to lift up to 25 pounds
  • Personal Qualities
    • Excellent oral communication and interpersonal skills
    • Client-focused and able to work effectively in a team environment
    • Flexible and able to adapt to changing circumstances
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a related field
  • Or equivalent experience
  • Knowledge of the establishment's culinary genres and menu offerings
Work Setting

This is a permanent, full-time position working 35 to 40 hours per week. The work language is English.