Hotel Front Desk Supervisor

3 weeks ago


WabascaDesmarais, Alberta, Canada Riverside Inn Full time

Riverside Inn is seeking a skilled Hotel Front Desk Supervisor to join our team. As a key member of our front desk team, you will be responsible for ensuring a seamless guest experience, from check-in to check-out. Your exceptional communication skills and ability to multitask will be essential in providing top-notch customer service.

Key Responsibilities:
  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies

Requirements:

  • 1 to 2 years of experience in a similar role
  • Secondary (high) school graduation certificate
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment


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