Hotel Front Desk Supervisor
3 weeks ago
Riverside Inn is seeking a skilled Hotel Front Desk Supervisor to join our team. As a key member of our front desk team, you will be responsible for ensuring a seamless guest experience, from check-in to check-out. Your exceptional communication skills and ability to multitask will be essential in providing top-notch customer service.
Key Responsibilities:- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Hire and train staff in job duties, safety procedures and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
Requirements:
- 1 to 2 years of experience in a similar role
- Secondary (high) school graduation certificate
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
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