Hotel Front Desk Manager

1 month ago


WabascaDesmarais, Alberta, Canada Riverside Inn Full time
Job Title: Hotel Front Desk Supervisor

Riverside Inn is seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.

Key Responsibilities:
  • Coordinate activities with other work units or departments to ensure efficient operations.
  • Establish and maintain work schedules and procedures to meet business needs.
  • Prepare and submit reports to management on a regular basis.
  • Resolve work problems and provide technical advice to improve productivity and product quality.
  • Assist guests with special needs and provide exceptional customer service.
  • Coordinate, assign, and review work to ensure tasks are completed efficiently.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain operation of computer systems, equipment, and machinery to ensure business continuity and customer service delivery.
  • Requisition materials and supplies as needed.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong organizational and time management skills.
Work Environment:

Hotel, motel, or resort setting.

Language:

English.

Hours:

30 to 40 hours per week.



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