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Lead Financial Services Professional
1 month ago
Financial Services Manager
Job Summary:OpenRoad Auto Group is seeking a highly motivated and organized Financial Services Manager to join our team. The successful candidate will be responsible for leading our financial services team and ensuring that our customers receive exceptional service.
Key Responsibilities:• Determine needed programs and/or actions to increase performance on a continuing basis.
• Identify targets for finance product sales and ensure that such targets are met.
• Proactively identify client needs and offer appropriate advice in accordance with business objectives.
• Ensure all vehicle financial contract documentation is accurate and properly submitted to our Financial Institute partners.
• Achieve Business Office product sales target and penetration percentages.
• Ensure all vehicle financial contracts are funded in a timely manner.
• Achieve a high customer satisfaction rating.
• Contribute to planning and development of budgets, implementation of action plans, and monitoring variances against budget.
• Communicate department objectives and methods and procedures to all department staff.
• Planning, organizing, and coordinating activities with the Sales department.
• Establish long- and short-term goals, including objectives for turnover, profit, percentage, and finance source.
• Analyze the performance of the Finance & Insurance department to determine the level of fulfillment of planned goals.