Project Lead for End User Technology

1 day ago


Toronto, Ontario, Canada Apex Systems Full time
Job Description

We are seeking an experienced Project Manager to lead the modernization of our client's contact center and end user technology.

About Us:

A global IT services provider, Apex Systems is a consulting practice with a strong reputation for delivering high-quality solutions. Our team is comprised of experts in various fields, working together to drive innovation and excellence.

Salary:

The estimated annual salary for this position is $105,000, based on industry standards and location factors.

Key Responsibilities:

  • Manage complex development projects to ensure timely delivery within budget constraints.
  • Collaborate with internal partners to develop programs, products, and services that meet business needs.
  • Coordinate project activities, proactively identifying and mitigating risks.
  • Communicate effectively with stakeholders, chairing meetings and preparing quality project materials.
  • Develop trusted relationships with business stakeholders and technology partners.
  • Lead Contact Centre projects from initiation to successful launch and benefits realization.

Requirements:

  • 7+ years of experience as a Project Manager, including budgets over $5 million.
  • Enterprise-level experience in companies with 5,000+ employees.
  • Extensive technology project experience, particularly in contact centers and end-user technology.
  • Familiarity with integration points (profiles, ID).
  • Previous Call Centre project experience is mandatory.
  • Excellent communication skills and ability to address risks.

About the Role:

This is a challenging opportunity for an experienced Project Manager to join our team at Apex Systems. We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.



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