User Experience Content Designer

8 hours ago

Toronto, Ontario, Canada Myticas Consulting Full time

Myticas Consulting is seeking a highly skilled User Experience Content Designer to join our team.

About the Role

We are looking for an experienced professional with expertise in developing content strategy, inclusive writing and user-centred design for high-quality digital experiences.

About the Salary

The salary for this role is estimated to be around $80,000 - $110,000 per year, based on industry standards and location.

Key Responsibilities

The successful candidate will be responsible for creating effective, user-friendly and visually appealing interfaces, designing the overall functionality of the product to ensure a great user experience, and iterating upon it in accordance with user-testing.

They will also be expected to design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required.

In addition, they will take a user-centered design approach, rapidly test and iterate the designs, conceive and conduct user research, interviews and surveys, and translate them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes.

Requirements

To be successful in this role, you will need:

  • Experience with developing content strategy, inclusive writing and user-centred design for high-quality digital experiences;
  • Experience communicating complex information in a way that is clear and easy to understand for technical and non-technical team members and end users;
  • Experience with SEO (Search Engine Optimization), journey mapping, user stories, information architecture, content auditing and evaluation, wireframing, prototyping, persona development, user research and content testing;
  • Knowledge of emerging trends in UX and content design to advise on strategy and lead the design and ongoing renewal of the government's web content and digital services;
  • Strong knowledge and experience with current web trends (e.g. analytics and design), French Language and accessibility standards (FLSA (French Language Services Act), AODA (Accessibility for Ontarians with Disability Act ) / WCAG 2.0 AA);
  • Experience delivering digital products and services;
  • Experience working in multidisciplinary teams with agile product development tools and techniques (Miro, Figma, Jamboard, Mural, etc.) to build prototypes and user-centred digital products.
Desirable Skills

Prior experience in migrating sites among various technology platforms and knowledge of Enterprise Content Management would be an asset.

Able to communicate visually as well as in verbal and written formats, relationship building skills to liaise with external partners and stakeholders, and detailed knowledge of the Government of Ontario web standards, governance and legislative framework are also desirable.

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