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AI Director

2 months ago


Toronto, Ontario, Canada Constant Contact Full time
Lead Our AI Engineering Effort

At Constant Contact, we're seeking a highly skilled and experienced AI Director to lead our AI engineering effort. This technical leadership role will oversee the AI/ML engineering teams and collaborate closely with Product to identify opportunities for AI integration, prioritize cutting-edge projects, and ensure successful delivery of AI/ML solutions that enhance our digital marketing product for small and medium businesses.

Key Responsibilities:
  • Develop and execute a comprehensive AI strategy and vision combining Generative AI, analytics, and data to drive technical innovations and magical product experiences.
  • Design, architect, and aid in the delivery of AI solutions through to production deployment as an integral part of our engineering team.
  • Identify key areas where AI can provide competitive advantages and improve marketing outcomes for small to medium businesses.
  • Define best AI/ML practices and AI lifecycle and ensure data privacy and security are maintained while implementing AI solutions.
  • Collaborate with Engineering and Product teams to integrate AI capabilities into existing and new product features.
  • Communicate AI strategies, progress, and results to executive leadership and key stakeholders.
Requirements:
  • Master's or PhD in Computer Science, Artificial Intelligence, Machine Learning, or a related field.
  • Extensive experience (8+ years) working to deliver complex software engineering initiatives.
  • At least 5 years experience in machine learning/data science, with a proven track record of delivering successful AI/ML projects.
  • Deep knowledge of AI/ML technologies, frameworks, and tools and up-to-date understanding of the latest trends in AI.
  • Experience with LLM applications, including prompt engineering, RAG, agents.
  • Proficiency in Python for AI/ML and API implementation.
  • Experience with AWS cloud services.
  • Demonstrated experience in working with large datasets and data analytics.
  • Demonstrated leadership skills with experience managing and mentoring technical teams.
  • Excellent project management and organizational skills.
  • Exceptional communication and interpersonal skills.
Why Constant Contact?
  • We celebrate one another's differences and are proud of our culture of diversity and inclusion.
  • Join a team of experts dedicated to improving the quality of our product from a customer standpoint and enabling the success of businesses, non-profit organizations, and community groups.
  • Enjoy opportunities to grow your career and learn different aspects of the business.
  • Benefit from a generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family.

We're a hybrid workforce, combining the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.