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Music Sales Specialist
2 months ago
We are seeking a skilled musician to provide exceptional customer service and sales support in our fast-paced retail environment.
Key Responsibilities:- Assist customers in finding the right musical instruments and gear for their needs.
- Evaluate customer needs and match them with suitable products and services.
- Demonstrate products and explain their features and benefits.
- Respond to customer inquiries in a timely and professional manner.
- Follow up on product orders and resolve any issues that may arise.
- Utilize problem-solving skills to troubleshoot and resolve customer complaints.
- Stay up-to-date on products, policies, and procedures.
- Participate in staff meetings and training sessions to improve skills and knowledge.
- Contribute to creating an inviting store environment and assist with maintenance and warehouse duties.
- Must be a musician who plays at least one instrument.
- Must be available to work weekdays, weeknights, and weekends.
- Excellent verbal communication skills and a positive attitude are essential.
- Proven strong work ethic and commitment to delivering exceptional customer service.
- High energy and enthusiasm, with the ability to excel in a fast-paced environment.
- Ability to recommend solutions in a confident and assertive manner.
- Good organizational skills and attention to detail.
- Previous experience in retail or sales is an asset.