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Music Sales Specialist

2 months ago


Campbell River, British Columbia, Canada Long & McQuade Full time
Music Sales Specialist

We are seeking a skilled musician to provide exceptional customer service and sales support in our fast-paced retail environment.

Key Responsibilities:
  • Assist customers in finding the right musical instruments and gear for their needs.
  • Evaluate customer needs and match them with suitable products and services.
  • Demonstrate products and explain their features and benefits.
  • Respond to customer inquiries in a timely and professional manner.
  • Follow up on product orders and resolve any issues that may arise.
  • Utilize problem-solving skills to troubleshoot and resolve customer complaints.
  • Stay up-to-date on products, policies, and procedures.
  • Participate in staff meetings and training sessions to improve skills and knowledge.
  • Contribute to creating an inviting store environment and assist with maintenance and warehouse duties.
Requirements:
  • Must be a musician who plays at least one instrument.
  • Must be available to work weekdays, weeknights, and weekends.
  • Excellent verbal communication skills and a positive attitude are essential.
  • Proven strong work ethic and commitment to delivering exceptional customer service.
  • High energy and enthusiasm, with the ability to excel in a fast-paced environment.
  • Ability to recommend solutions in a confident and assertive manner.
  • Good organizational skills and attention to detail.
  • Previous experience in retail or sales is an asset.