Hearing Instrument Specialist

2 weeks ago

Campbell River, British Columbia, Canada Beltone Full time

Unlock Your Potential as a Hearing Instrument Specialist

Are you a motivated professional looking to make a difference in the lives of others? Beltone is seeking a dedicated Hearing Instrument Specialist to join our team of passionate individuals who are committed to helping the world hear better.

About the Role:

As a Hearing Instrument Specialist, you will be responsible for providing exceptional patient care and creating a personalized experience for each customer. Your main objective will be to professionally manage the patient process, including testing and fitting prospective hearing impaired individuals.

Key Responsibilities:

  • Deliver exceptional patient care by counselling and instructing patients on their hearing loss and the technology available to help them regain the gift of sound.
  • Conduct patient diagnostics by administering hearing evaluations, tests, and/or examinations, and make recommendations for the best hearing aid solution for the patient.
  • Conduct hearing aid fittings, Workers Compensation applications, D.V.A. Reports, Medical Reports, and other related tasks.
  • Sell hearing aids by educating patients on their hearing loss and the technology available to help them regain the gift of sound, and provide them with a higher quality of life and connectedness.
  • Provide appropriate follow-up care for all patients, including a checkup schedule.
  • Execute lead generation test opportunities through business networking and outreach within the community.
  • Ensure repeat and referral business by creating an outstanding experience for every patient.
  • Follow all Beltone policies, procedures, and pricing programs.

Requirements:

  • New grads welcome.
  • Must be comfortable with the sales process and have a proven background of success selling hearing aids.
  • Superior commitment to excellence in patient care and customer service.
  • Exceptional interpersonal, verbal, and written communication skills.
  • Ability to work independently and demonstrate sound decision-making and judgment skills.
  • A commitment to integrity, honesty, and respect for both our patients and our internal staff.
  • Must be a registered (or have the ability to become a registered) HIS in the Province of British Columbia.

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