Hotel Operations Supervisor

2 weeks ago


Red Deer, Alberta, Canada Motel 6 Full time
About the Role

We are seeking a highly skilled and experienced Hotel Operations Supervisor to join our team at Motel 6. As a key member of our hotel management team, you will be responsible for ensuring the smooth operation of our hotel, providing exceptional customer service, and leading a team of staff to achieve our business objectives.

Key Responsibilities
  • Customer Service: Assist clients/guests with special needs, ensuring their stay with us is comfortable and enjoyable.
  • Team Leadership: Co-ordinate, assign, and review work to ensure our team is working efficiently and effectively.
  • Staff Management: Hire and train staff in job duties, safety procedures, and company policies, ensuring they have the skills and knowledge to provide excellent customer service.
  • Operations Management: Maintain the operation of computer systems, equipment, and machinery, and arrange repair work to ensure business continuity and customer service delivery.
  • Supply Chain Management: Requisition materials and supplies to ensure our hotel has the necessary resources to operate effectively.
  • Diversity and Inclusion: Offers mentorship, coaching, and/or networking opportunities for persons with disabilities, newcomers and/or refugees, youth, Veterans, Indigenous people, and visible minorities.
Requirements
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a similar role
  • Ability to work 30 to 40 hours per week
  • Fluency in English


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