Medical Clinic Administrative Lead

4 weeks ago


NotreDamedeLourdes, Canada Southern Health-Santé Sud Full time
Job Title: Medical Clinic Administrative Lead

Reporting to the Manager, Health Services – Primary Care Clinics West, the Medical Clinic Administrative Lead is responsible for providing leadership to the Clinic team and promoting a work environment conducive to attainment of the highest degree of quality patient-centered care and service.

Key Responsibilities:
  • Provide leadership to the Clinic team and promote a positive work environment.
  • Exercise initiative and independent judgment in determining work priorities and methods.
  • Function in a manner consistent with the mission, vision, and values of Southern Health-Santé Sud.
  • Supervise and coordinate the work of the Clinic team.
  • Develop and implement policies and procedures to ensure efficient and effective operations.
  • Collaborate with other departments to ensure seamless service delivery.
  • Provide guidance and support to staff to ensure they have the necessary skills and knowledge to perform their duties.
  • Monitor and evaluate the performance of the Clinic team and make recommendations for improvement.
  • Ensure compliance with relevant laws, regulations, and policies.
Requirements:
  • Grade XII Education or equivalent.
  • Successful completion of a Medical Office Assistant course or equivalent.
  • Successful completion of a Medical Terminology course.
  • Minimum two (2) years' experience in a medical clinic setting or equivalent health-related environment.
  • Minimum two (2) years supervisory experience in an administrative setting.
  • Proficiency in Microsoft Office Suite Applications (Word, Excel, PowerPoint, Outlook).
  • Knowledge and experience maintaining electronic medical records and filing systems, compiling statistics, and processing personal health information.
  • Knowledge and experience working with Advanced Access.
  • Knowledge to understand and support the Clinical Teaching Unit (CTU) and provide a good resource for students and Residents.
  • Proficiency of both official languages (English/French) is essential.
  • Demonstrated decision-making and problem-solving skills.
  • Demonstrated ability to display independent judgment.
  • Demonstrated ability to prioritize and work in a fast-paced and changing environment.
  • Demonstrated ability to build and maintain positive, respectful, and professional working relationships.
  • Demonstrated ability to work in a team as well as independently.
  • Demonstrated ability to provide a high level of attention to detail and accuracy.
  • Demonstrated approachable and welcoming demeanor.
  • Demonstrated leadership, interpersonal, communication, and organizational skills.
  • Effective verbal and written communications skills necessary to relate to patients, all employees, and the general public.
  • Given the cultural diversity of our region, the ability to respect and promote a culturally diverse population is required.
  • Proficiency of both official languages is essential for target and designated bilingual positions.
  • Demonstrated ability to meet the physical and mental demands of the job.
  • Demonstrated ability to respect confidentiality, including paper, electronic formats, and other mediums.
  • Good work and attendance record.Conditions of Employment:
    • Requires a valid Class 5 driver's license, an all-purpose insured vehicle, and liability insurance of at least $1,000,000.00.


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