Hotel Housekeeping Attendant

2 weeks ago

Toronto, Ontario, Canada Great Canadian Entertainment Full time

Essential Responsibilities


The Hotel Houseperson is responsible for maintaining a clean and inviting hotel environment and responding to room supply requests in a timely manner, adhering to established policies and quality standards.


Main Duties:



  • Maintain the cleanliness of guest floors and linen areas, ensuring daily vacuuming of hallways.
  • Ensure timely laundry of cleaning supplies for casino, hotel, and food and beverage areas.
  • Report any damage or maintenance issues in public areas.
  • Respond to guest inquiries in a courteous and welcoming manner.
  • Operate cleaning equipment safely, following standard operating procedures.
  • Deliver linens, cots, and supplies to guest rooms as requested.
  • Maintain linen closets, ensuring they are clean, stocked, and organized.
  • Ensure inventory of guest room products is stocked for room attendant carts.
  • Remove items from hallways and transport them to service areas, including debris, food and beverage trays, soiled linens, and trash.
  • Maintain compliance with health and safety protocols and ensure a safe environment.

Requirements:



  • Previous cleaning experience is required, with a preference for hotel environment.
  • Customer service experience is required.
  • Ability to lift, pull, and push moderate weight (minimum of 11.5 kg or 25 lbs).
  • Ability to multitask.
  • Must be able to communicate effectively.
  • Ability to operate basic cleaning equipment and laundry machines.
  • Must have a safety mindset for self and others.
  • Bilingual (English/French) is an asset but not required.

Work Environment Considerations



  • Work within a 24/7 operation, with flexibility to work various shifts, including days, evenings, nights, weekends, and holidays.
  • Willingness to undergo a criminal record check, with results acceptable to the organization.

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