Remarketing Specialist
2 weeks ago
About the Role:
We are seeking a highly skilled Remarketing Specialist to join our team at FCT. As a Remarketing Specialist, you will be responsible for providing world-class service to customers, clients, partners, and vendors. Your primary focus will be on the intake, management, redemption, appraisal, and disposal of repossessed assets.
Key Responsibilities:
- Engage in communications with customers and external partners via secured technology, telephone, email, and letter correspondence.
- Provide administrative and reporting support to management.
- Participate in the appraisal and determination of accurate wholesale and retail values on assets to maximize national returns.
- Prepare detailed support documents and perform duties in relation to intake, repossession, transport, and skip processes according to company policies and legislative guidelines.
- Closely and invoice accounts accurately.
- Provide information and guidance to customers to facilitate bringing accounts current.
- Manage vendor performance and ensure that tasks are completed and expectations met.
- Update and prepare various reports, manipulate data, and provide meaningful insight.
Requirements:
- University or college degree preferred.
- Two to five years of remarketing, repossession, and collections experience or a combination of education and industry-related experience.
- Be well-versed in the automotive finance lifecycle and have an understanding and interest in the automotive industry and vehicle values.
- Be knowledgeable about non-standard items like recreational vehicles, ATVs, trailers, boats, motors, motorcycles, and other equipment like tractors and plows.
- Firm understanding of the Privacy Laws, Personal Property Security Acts, and collections laws across Canada.
- Understanding of the Canadian insolvency laws and legal recovery process.
- Proficiency with inventory management software, client maintenance software, collections software, and Microsoft Office.
About FCT:
FCT is a leading provider of title insurance, default solutions, and other real estate-related products and services to legal, lending, valuation, and real estate professionals across Canada. We offer a comprehensive benefits package, including virtual healthcare and an Employee & Family Assistance Program, group retirement savings plan with company match, paid holidays, and generous paid time off. We also offer hybrid work arrangements, paid volunteer opportunities, and charitable donation matching. Join us as we continue to do exciting work and make a big impact on our colleagues, customers, and communities.
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