Repossession Specialist

3 weeks ago


Oakville, Ontario, Canada Randstad Canada Full time
Job Title: Repossession Specialist

We are seeking a highly skilled Repossession Specialist to join our team at Randstad Canada. As a Repossession Specialist, you will be responsible for providing exceptional service to internal and external stakeholders, including customers, vendors, and fellow employees.

Key Responsibilities:
  • Appraise and determine accurate wholesale and retail values on assets to maximize national returns.
  • Use and document tools like CBB, Nada, Blue books, Trader, online resources, etc.
  • Be well-informed about Boats, RVs, Trailers, ATVs, Motorcycles, Standard road vehicles, tractors, and other financed securities.
  • Prepare detailed support documents.
  • Perform duties in relation to intake, repossession, transport, and skip processes according to company policies and legislative guidelines.
  • Close and invoice accounts accurately.
  • Provide information and guidance to customers to facilitate bringing accounts current.
  • Manage vendor performance and ensure that tasks are completed and expectations met.
  • PPSA searches, discharges, and registrations.
  • Complaint tracking and resolution.
  • Third-party vendor assignment and tracking.
  • Update and prepare various reports, manipulate data, and provide meaningful insight.
Qualifications:
  • University or college degree preferred.
  • Two to five years of remarketing, repossession, and collections experience or combination of education and industry-related experience.
  • Be well-versed in the automotive finance lifecycle and have an understanding and interest in the automotive industry and vehicle values.
  • Be knowledgeable about non-standard items like recreational vehicles, ATV's, trailers, Boats, Motors, Motorcycles, and other equipment like tractors and plows.
  • Strong communication in English is required to be successful in this position.
  • Ability to work well with others with past experience in the Repossession industry.
  • Tech-savvy and having the ability to adjust to a variety of different software.
  • Proven experience providing effective follow-up to customers.
Why Join Us:

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are dedicated to creating and maintaining an inclusive and accessible workplace for all our candidates and employees. If you are passionate about working in a dynamic and fast-paced environment, we encourage you to apply for this exciting opportunity.



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