Remarketing Specialist
3 weeks ago
We are seeking a highly skilled and detail-oriented Remarketing Specialist to join our team at FCT. As a Remarketing Specialist, you will play a critical role in providing world-class service to our customers, clients, and partners. Your primary responsibilities will include the intake, management, redemption, appraisal, and disposal of repossessed assets.
Key Responsibilities- Provide exceptional customer service and support to internal and external stakeholders.
- Appraise and determine accurate wholesale and retail values on assets to maximize national returns.
- Stay up-to-date on industry trends and developments, including Boats, RVs, Trailers, ATVs, Motorcycles, and other financed securities.
- Prepare detailed support documents and maintain accurate records.
- Perform duties related to intake, repossession, transport, and skip processes according to company policies and legislative guidelines.
- Closely and accurately invoice accounts.
- Provide information and guidance to customers to facilitate bringing accounts current.
- Manage vendor performance and ensure tasks are completed and expectations met.
- Conduct PPSA searches, discharges, and registrations.
- Track and resolve complaints.
- Assign and track third-party vendors, including Bailiffs, Tracers, Transporters, Auctions, dealers, lawyers, and agencies.
- Update and prepare various reports, manipulate data, and provide meaningful insights.
- Document processes and train other employees.
- University or college degree preferred.
- Two to five years of remarketing, repossession, and collections experience or a combination of education and industry-related experience.
- Strong knowledge of the automotive finance lifecycle and the automotive industry.
- Understanding of non-standard items, such as recreational vehicles, ATVs, trailers, boats, motors, motorcycles, and other equipment.
- Firm understanding of Privacy Laws, Personal Property Security Acts, and collections laws across Canada.
- Understanding of Canadian insolvency laws and legal recovery processes.
- Proficiency with inventory management software, client maintenance software, collections software, and Microsoft Office.
- Excellent oral and written communication skills in English. Bilingual French/English is an asset.
- Comprehensive benefits, including virtual healthcare and an Employee & Family Assistance Program.
- Group retirement savings plan with company match.
- Paid holidays and generous paid time off.
- Hybrid work arrangements.
- Paid volunteer opportunities and charitable donation matching.
- Employee recognition programs, including referral incentives.
- Potential for performance-based incentives.
- The opportunity to participate in our stock purchase plan.
We are committed to fostering a diverse and inclusive environment and actively work towards it every day. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Oakville, Ontario, Canada FCT Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Remarketing Specialist to join our team at FCT. As a Remarketing Specialist, you will be responsible for providing world-class service to customers, clients, partners, and vendors. Your primary focus will be on the intake, management, redemption, appraisal, and disposal of repossessed assets.Key...
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Oakville, Ontario, Canada FCT Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Remarketing Specialist to join our team at FCT. As a Remarketing Specialist, you will be responsible for providing world-class service to customers, clients, partners, and vendors. Your primary focus will be on the intake, management, redemption, appraisal, and disposal of repossessed assets.Key...
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Oakville, Ontario, Canada FCT Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Remarketing Specialist to join our team at FCT. As a Remarketing Specialist, you will be responsible for providing world-class service to customers, clients, partners, and vendors. Your primary focus will be on the intake, management, redemption, appraisal, and disposal of repossessed assets.Key...
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