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Retail Store Team Lead

4 weeks ago

Hinton, Canada Esso Full time
Job Summary

We are seeking a highly skilled Retail Store Team Lead to oversee the daily operations of our retail store. The successful candidate will be responsible for managing sales floor staff, ensuring excellent customer service, and maintaining a high level of store appearance.

Key Responsibilities
  • Staff Management: Supervise and coordinate the activities of sales floor staff, including assigning tasks and providing guidance and support as needed.
  • Customer Service: Ensure that customers receive excellent service, responding to their needs and resolving any issues that may arise.
  • Store Appearance: Maintain a high level of store appearance, including organizing and maintaining inventory, and ensuring that the sales floor is clean and well-presented.
  • Reporting: Prepare reports on sales volumes, merchandising, and personnel matters, providing insights and recommendations to improve store performance.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a retail environment.
  • Skills: Excellent communication and leadership skills, ability to work under pressure, and attention to detail.
Work Conditions and Physical Capabilities
  • Work Environment: Fast-paced retail environment.
  • Physical Capabilities: Combination of sitting, standing, and walking.