Department Team Lead

4 weeks ago


Mississauga, Ontario, Canada T&T Supermarket Inc. Full time
Job Summary

We are seeking a highly skilled Department Team Lead to join our team at T&T Supermarket Inc. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities
  • Assign sales workers to duties and ensure that they are equipped to provide excellent customer service.
  • Hire and train or arrange for training of staff to ensure that they have the necessary skills to perform their jobs effectively.
  • Order merchandise and manage our inventory levels to ensure that we have the right products on hand to meet customer demand.
  • Establish work schedules and ensure that our team is working efficiently and effectively.
  • Sell merchandise and provide excellent customer service to drive sales and revenue growth.
  • Prepare reports on sales volumes, merchandising, and personnel matters to help inform our business decisions.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Organize and maintain inventory and ensure that our store is always well-stocked and visually appealing.
  • Supervise and co-ordinate activities of workers and ensure that they are working together effectively as a team.
  • Organise day-to-day business operations and ensure that our store is running smoothly and efficiently.
  • Conduct quality control and ensure that our products meet the highest standards of quality.
Requirements
  • 3 years to less than 5 years of experience in a supervisory or management role.
  • Excellent communication and interpersonal skills to effectively manage and motivate our team.
  • Strong problem-solving and analytical skills to resolve issues and make informed business decisions.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • High school diploma or equivalent and relevant education or training.
What We Offer
  • Competitive salary and benefits package including health, dental, and vision coverage.
  • Opportunities for career advancement and professional growth.
  • Recognition and rewards for outstanding performance and contributions to our team.

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