Strategic Account Director

2 months ago

Mississauga, Ontario, Canada McKesson Full time
Job Summary:

The Strategic Account Director is a senior sales role responsible for leading and developing strategic partnerships with assigned customers who require McKesson Canada's pharmaceutical distribution services.

This position requires a strong understanding of McKesson Canada's capabilities, offerings, and value-added services, as well as the ability to build and maintain relationships with senior-level stakeholders within the customer's organization and the internal McKesson team.

Key Responsibilities:
  • Develop and maintain a deep understanding of the customer's business needs and priorities.
  • Collaborate with the customer to develop a joint business plan, aligned with their strategic objectives and priorities.
  • Lead and manage the day-to-day customer relationship, ensuring seamless communication and coordination across all relevant stakeholders.
  • Identify and develop strategic growth opportunities, working closely with the customer to understand their needs and develop tailored solutions.
  • Represent the voice of the customer to McKesson's senior leadership team, ensuring their needs and priorities are understood and addressed.
  • Build and maintain strong relationships with key functional areas within the customer's organization, ensuring alignment and coordination across all relevant stakeholders.
  • Achieve assigned sales and profitability objectives for the strategic account, working closely with the customer to develop and execute a comprehensive business plan.
Requirements:
  • Bachelor's degree in a relevant discipline or equivalent experience.
  • 10+ years of leadership experience in sales/account management within a pharmaceutical or top-tier CPG or distribution company.
  • 4+ years of progressive management/supervisory experience.
Competencies:
  • Demonstrated success in managing customer partnerships and building strong relationships with senior leaders.
  • Established relationships with senior leadership of national and retail/pharmacy chains is an asset.
  • Ideally possesses a diversity of background experiences such as sales, account management, business development, supply chain, procurement, and demand planning.
  • Significant expertise in professional client relationship building and management.
  • Ability to understand client's business and needs.
  • Ability to plan and strategize at a senior level.
  • Ability to influence.
  • Results-based approach.
  • Strong leadership skills, can lead, inspire, mentor, develop, and guide a team of professionals.
  • Excellent written and oral communication.
  • Excellent listening and ability to ask questions.
  • Aptitude for public speaking and ability to make presentations.
  • Strong organizational/time management ability.
  • Strong attention to detail.
  • Good Project Management; problem-solving; and analysis approach.

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